Shipping policy

At BELVIA, we carefully prepare and dispatch every order to ensure your products arrive safely and in excellent condition.
Orders are typically processed within 1–2 business days after payment confirmation. Delivery times may vary depending on the destination and the shipping carrier.
Estimated delivery time:
North Macedonia: 2–5 business days

Please note that delivery times are estimates and may vary due to factors outside our control, including courier delays, weather conditions, holidays, or other unforeseen circumstances.

Delivery Responsibility

BELVIA is responsible for preparing and dispatching your order. However, once the package is handed over to the shipping carrier, the delivery process is managed by the courier service.
Risk of loss or damage to the goods passes to the customer upon delivery of the goods to the customer or to a third party designated by the customer.

Incorrect Shipping Information

Please ensure that all shipping details are correct before completing your order. BELVIA cannot be held responsible for delivery issues resulting from incorrect or incomplete address information provided by the customer.

Delays

While we strive to ensure timely delivery, BELVIA cannot guarantee delivery times and is not liable for delays caused by courier services or circumstances beyond our control.